Support Center

Yes, all subscriptions renew automatically to ensure uninterrupted service. Your subscription will continue until you choose to cancel.

• Billing occurs monthly on your subscription anniversary date
• You'll receive an email receipt after each successful payment
• You can cancel anytime - there are no cancellation fees or penalties
• Your service remains active until the end of your current billing period

You can cancel anytime with just a few clicks:

• Click the "Cancel Subscription" button at the top of this page
• You'll be taken to our secure billing portal
• Click "Cancel subscription" in the portal
• Your cancellation takes effect at the end of your current billing period

Note: Cancellation is immediate and easy - no phone calls or support tickets required!

Update your billing information securely:

• Click "Cancel Subscription" above to open the billing portal
• Select "Update payment method" instead of canceling
• Add your new credit/debit card information
• Your next billing cycle will use the updated payment method

All payment information is processed securely through Stripe, our payment processor.

Access all your billing information:

• Open the billing portal using the button above
• View all past invoices and payments
• Download PDF receipts for expense reports
• See your next billing date and amount

You also receive email receipts automatically after each payment.

Your service continues until the end of your billing period:

• Keep using all premium features until your plan expires
• No immediate service interruption
• Your account reverts to our free plan automatically
• All your data and generation history is preserved

You can resubscribe anytime to regain access to premium features.

We offer flexible refund options:

• Full refund available within 7 days of initial subscription
• Pro-rated refunds considered for technical issues
• Contact support for refund requests or billing disputes
• Most issues can be resolved without canceling your account

We're committed to ensuring you're satisfied with our service.

Change plans anytime:

• Visit our pricing page to see all available plans
• Contact support to switch between Basic and Pro plans
• Upgrades take effect immediately
• Downgrades take effect at your next billing cycle

Plan changes are prorated - you only pay for what you use.

Regain access to your account:

• Visit the login page
• Click "Forgot your password?"
• Enter your email address
• Check your email for password reset instructions

If you're still having trouble, contact our support team for assistance.